Dynafold DE-202AF Paper Folding MachineQuestion

Hello,

I am comparing paper folders for the medical office where I work. I like the videos by the way. Great idea! I’ve just watched the video for the DE-202AF. I just happened to notice the photo of the product has a knob, but the machine in the video does not have a knob. I’m assuming the knob adjusts the variable speed. If I order this, will my machine have a knob or not?

We average only 1,000 – 2,000 letters a month, but we need a reliable machine. Our previous machine, the Martin Yale Rapid Fold P7200 would either not grip the paper to pull it through at all or it would grab a whole stack and pull too many pages a time. The jam would be so tight the machine had to be taken apart to clear it. Often it would “eat” our letters. Most of our letters are customized, so we would have to go in the computer and request these individual letters to be re-printed. All-in-all, we end up babysitting the machine and cleaning up its messes. It hasn’t saved us time or money. We returned to hand-folding, but as our workload increases we don’t have the time to spare for this.

I didn’t see any customer reviews for the DE-202AF so I wonder if you have received any feedback on the machine.

Thanks for the info,

Sonya J.

Answer

We appreciate your feedback about our Dynafold DE-202AF automatic paper folder video demonstration. About the knob in the product photo, the DE-202AF comes with a folding speed adjustment knob. The video demo you viewed featured an older demonstration model that did not have the speed adjustment function when we produced the demo.

The DE-202AF will definitely handle your volume of letter folding. In fact, it can actually fold up to 6,000 sheets an hour. It’s a highly reliable machine that will literally let you hit the start button and walk away. Very little baby sitting is required. I’m not sure what exactly the problem was with your Martin Yale paper folder, there are several factors that could contribute to your troubles with that particular machine.

With friction-feed paper folders such as the DE-202AF, you must know that folding glossy or slick paper is not an option. The rubber rollers cannot consistently and accurately fold this type of paper. We currently do not have any customer reviews of the DE-202AF on our Web site, but the machine has earned the coveted Office Zone Customer Choice label. Customer Choice products are labeled as such because of their excellent track record and reliability.

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This entry was posted on Friday, June 18th, 2010 at 9:10 am and is filed under Questions & Answers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.