When you call a company’s customer service line, do you like having your call answered by a live operator or by a computer? For example, at Office Zone we have a live operator answer your call when you dial our number (1-800-543-5454). If you’re like me, this saves a lot of time and frustration.
Several businesses, however, use an automated system that sometimes makes it difficult to speak to a live person, who can hopefully solve your problem. So, what’s your preference? Do you have any strong feelings one way or the other? How do you vote: live operator or computer?
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This entry was posted on Monday, October 29th, 2007 at 12:45 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.